FAQ
1/ How can I terminate my subscription to Bite Games?
2/ Where can I download my games?
3/ I already downloaded one game but I cannot install it on my handset, what is happening?
4/ Is it safe to download games from Bite Games Store?
5/ How can I know how many remaining games I have from my Subscription to Bite Games?
6/ I am subscribed to Bite Games, if I unsubscribe, will I lose my games?
7/ Once I subscribed to Bite Games, if I didn’t download games along one week or day (depending on your subscription period), will I lose those games?
8/ The mobile site does not detect my account and my subscription to Bite Games.
1/ How can I terminate my subscription to Bite Games?
Bite Games is a subscription service which is automatically renewed every week or day (as appropriate) unless you unsubscribe. You can terminate your subscription whenever you want only by entering in your personal menu on (http://bgames.store) (icon at top right of the display) and clicking on Leave my Bite Games link. Depending on your mobile operator, you may terminate your subscription by sending a SMS.
2/ Where can I download my games?
To download, install and enjoy your games, you should simple access to our homepage bgames.com and click on Download buttons. You are able to browse our whole catalogue on the main menu (searching by title or category). For games over 50 Mb we strongly recommend to download from WIFI connection (to avoid high 3G mobile data consumption) and store them in a SD card.
3/ I already downloaded one game but I cannot install it on my handset, what is happening?
First of all, make sure that you have permission to install apps from different stores to Google Play: in your device, go to settings / Security / Device Administration and enable Unknown Sources Allow installation of apps from unknown sources. In addition, you might check if you have enough space in your storage. If this issue persists, don’t hesitate to
contact us
.
4/ Is it safe to download games from Bite Games Store?
Yes, all Bite Games are 100 % safe for your handset and your personal data.
5/ How can I know how many remaining games I have from my Subscription to Bite Games?
Just access to your personal menu and you can check the number of games left. Normally, in the homepage you
can read a message on top which advises you about how many remaining games you have.
6/ I am subscribed to Bite Games, if I unsubscribe, will I lose my games?
No, downloaded games from Bite Games store are for users to keep (not a renting model). Even as long as you are subscribed, you are able to re-download all games you bought within the last 14 days: go to personal menu and find them on My Downloads section. If you would like to re-download previous games, just
contact us
.
7/ Once I subscribed to Bite Games, if I didn’t download games along one week or day (depending on your subscription period), will I lose those games?
Not at all. You will accumulate those games until you want to spend them.
8/ The mobile site does not detect my account and my subscription to Bite Games.
Check your 3G or WIFI connection is working properly. If so, and this issue persists, please
contact us
indicating your issue, phone number, mobile operator and handset.